The Widget: A Tragedy

December 19, 2011

THE Widget, Revealed

Once upon a time, the Acme Widget Corporation revealed The Widget of the Century!

Oh, what a Widget!

It would do ANYTHING, and everything that’s important!

It knows how you feel, what you want, who you “really” are, how to make you happy…

And it delivers that happiness, day after day, like magic.

Critics raved.

Bloggers celebrated its genius.

Steve Jobs could be heard wheeping from the grave, for not having thought of it.

Crunch Time

Then it hit the market.

The marketing campaign was unprecedented.

Acme Widget Corporation negotiated its placement on the home page of Google.com — a feat never before accomplished by ANYONE, not even Google!

They bought full, front page ads in every U.S. newspaper!

NBA backboards were plastered with images of the Widget.

So were NFL scoreboards, UPS trucks, NYC billboards, NPR programming, and every show aired on ABC, CBS, NBC, HGTV, MTV…………AND Nickleodian!

They even commandeered the International Space Station to project the Widget’s image ON THE FACE OF THE MOON, full size!

The entire world could see it, knew it by name, and WANTED IT!

The Crux

But Acme Widget Corporation and their be-all and end-all widget… were destined for failure.

The widget wasn’t flawed.

The marketing was beyond world class.

The sales channels were wide open gulfs of easy navigation.

The buzz was electrifying.

The timing was perfect.

The world was in need, like never before!

The Goof

But the price, ooohhh the price.

Acme botched the price, the price of the widget.

They reasoned:

“No one else sells this widget.”

“Nothing else is like our widget.”

“Everyone is in love with our widget.”

“So they’ll overpay!”

Oh dear.

Oh, Acme… Acme……. Acme.

How could you miss that memo, of all memos?

The Truth

Design matters, but can be flawed.

Marketing is important, but can be limited.

Sales channels need to be there and open, but can be restrictive.

All those things, ultimately, take a back seat to proper…

PRICING.

And this is true of every widget.

The whole world can know about your widget…

and even want  your widget.

But (unless the buyer is the Federal Government) if you overprice it…

you can expect the whole sales cycle to sit there like a rusty, iron tractor.

Un-moving, un-selling, frozen in space.

The Bottom Line

Houses are widgets, too.


Which search engine for Bellingham Real Estate?

December 11, 2011


You’ve noticed I don’t currently have a “Search for homes” function on this blog.

Yeah, I know 90% of Bellingham real estate shoppers start (and continue) their search for a home online.

They use real estate search engines like:

and more.

And everyone migrates to their personal favorite search engine within the first 5 searches, I’ve read.

Then they stay there. They use that search engine, exclusively, until they find their home.

Wonderful!

Personally, I think those sites are awesome, and they have monstrous budgets, and ridiculous traffic, which allows them to fine-tune the user interface.

And whichever one you love, I love it for you too, and encourage you to stay there.

All you need to do when we’re working together is send me the address, or NWMLS # of the listing you’re interested in.

I’ll look it up directly on the main database that feeds ALLLL those sites with their listings: www.NWMLS.com.

But I am curious, so please leave a comment with your answer:

What real estate search engine do you use when you’re shopping specifically for Bellingham real estate?

What do you love about it?

 

 


Beware the “Custom Remodel” before you sell!

December 02, 2011

Every time I work with a seller to prepare their home for the market, we create an action plan with my recommendations for what to do before the big day.

Fix damage, remove clutter, lighten and brighten, all the usual stuff that helps “product-ize” a home for the market and helps create that #1 most important buyer emotion, the one that makes the buyer say out loud, “I want to live this way!”

But there are caveats in some situations. And one of those is when the house is in a hot, desirable neighborhood with very little inventory.

Yes, those areas still exist, even now, even in this market.

And what often happens is that word gets out that there’s going to be a sale, so would-be buyers start calling, knocking, and finding a way to get in the door ahead of the crowd.

It’s great, right!? Creates a frenzy of sorts. Social proof — others wanting something so we want it to. All good things for sellers.

But BEWARE, when there are real work orders to be done on the house. I mean carpentry, painting… skilled repairs, upgrades, etc.

The ambitious, industrious seller will share with prospective buyers the plans for attacking those things and buttoning them up before closing.

And it’s only human nature that the buyer hears, “So, since we’ll be doing this work anyway, why don’t you pick out the colors, the materials, the finishes. Heck, why don’t you design the entire job, and we’ll do it to your specs?!”

The unwary seller is happy to have a buyer, so they agree, and get under contract. What a joyous day!

But guess what’s just happened? Your pre-listing action plan just turned into a custom remodel, and the buyer is your new foreman.

Suddenly that $20/gallon paint you were planning on using isn’t even remotely good enough, and you’re buying Ralph Lauren’s Private Reserve, at the Buyer’s insistence.

The few pieces of fir flooring you were going to replace in the corner simply MUST be tone-and-grain matched as if you were hand-crafting a violin.

You’re getting the idea? Laugh if you must. I’ve seen it happen, and I’ve personally been in the seller’s position on this situation.

Sellers: Stand your ground. You’ve got a lot on your plate in getting ready to move without delving into the nuances and pathology of becoming a custom remodel contractor.

My advice: Deliver to the buyer a written list of specs for the upgrades you planned, with “in lieu of” dollar figures — or a lump sum for the entire project, and give them that ONE choice. Take the fixes, or take the $$$.

But avoid that work-load time-and-expense multiplier: the buyer-driven custom remodel!

 


Sellers: Where to spend the ‘Smart Money’

November 22, 2011

In this market, it’s not — very — often that I’m recommending to Sellers to spend money before listing their house for sale.

Let’s not candy coat it: prices continue to be ‘soft’ and a dollar spent on an upgrade that a homeowner won’t even be around to enjoy is not usually a dollar that’ll be recaptured during the sale.

But I ALWAYS recommend spending money and/or elbow grease on this one key area that will net the Seller more money on the sale.

Here it is: Repair (or remove) visible damage!

By damage I mean anything rotten, broken, cracked, falling down, leaking, peeling… you get the idea.

Why?

For  two reasons:

1) Buyers who are “feeling” whether your house is right for them don’t “feel” that warm-and-fuzzy that we want, when they see damage. Remember, the key emotions we want to create in a Buyer are a) “I want to live this way!” and b) “This house solves my problems.” Damage doesn’t do either of those things.

2) Buyers who are “thinking” and calculating whether your house is right for them have a tendency to calculate an extra zero on the end of what is really costs to fix damage. Example: those rotten barge rafter tails that would really cost less than $500 to replace, look to a Buyer like a $5000 re-roof job. So they just leave.

When we meet to look at your house and talk about preparing it for the market, prepare yourself for my recommendation that we fix any and all visible damage — if we decide the resources are available to do so.

The extra money — and faster sale — will make you a VERY happy Seller in the end!

 


Lake Padden SUP — Demo Day!

September 08, 2011

This Saturday, September 10th, starting at 10 a.m. and running ’til 4 p.m….

Bellingham Kite/Paddle/Surf will be on site at the swim beach, west entrance, with their full fleet of SUP (stand-up paddle) boards and some demo boards for sale, too!

If you’ve been wanting to try the fastest-growing watersport in the world — and why wouldn’t you!? — then Padden this Saturday is the place to be!

We’ll be there, too, with the kids and an assortment of water toys. Bring your kids, or your friends, or just come by yourself.

See you there!!!


Paddle for Food Relay — Date is Set!

September 06, 2011

Each fall, as the trees’ colors reach their peak and the air is cool and therefore prime for racing, the vast majority of Bellingham’s most passionate paddlers gather at Lake Padden’s swim beach in the west entrance.

Teams of 3 boats are formed, the organizers trying their hardest to create some equality  of speed to keep things interesting.

By mid-morning, the first wave of boats take to the water and with a shot they’re off, racing head-to-head to be the first around the outside perimeter of the lake.

As they circle back in front of the swim beach, the racers rush from their boats up onto the beach, where they ring a bell, tag one of their partners, and the relay continues.

It’s the Lake Padden Paddle for Food Relay, created by local paddler Peter Marcus, and intended to result in more than just a phenomenally enjoyable day of racing:

It’s also a food- and fund-raiser for the Bellingham Food Bank! Last year’s event raised over $3000 in cash and over 500 lbs of food!

This year’s race is scheduled for Saturday, October 15th. Again, it’s at the west entrance to Bellingham’s Lake Padden. Show up at 9:30 or so you bring your paddle-craft! Throw down with us, and bring a bag of canned food to donate to the Food Bank!


Top Gun Interview: Mountain Biker Courtenay McFadden

July 25, 2011

I love it when a Whatcom County local throws down hard enough to win TOP GUN honors in ANY leg of the Ski to Sea.

Home-town pride, Baby!!! We’ve got some serious athletes here in the WC, and nothing showcases their talent quite like the big race.

That’s exactly what happened in the case of today’s podcast guest, Courtenay McFadden. Courtenay raced for local gym CrossfitX in the Whatcom County Mixed division, and she helped them onto the podium for a very strong 2nd place. 

Courtenay’s no stranger to hardcore exercise and science behind it, either. She graduated with a master’s degree in exercise science from Western Washington University, and currently works at Bellingham Athletic Club helping other get fit.

On top of all that, she’s an absolute BLAST to talk to. Kick back and strap on the headphones for a half-hour adventure into Top Gun-ingham with Courtenay McFadden!

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Ski to Sea Podcast: John Barron Interview

July 20, 2011

Behind every great team — and argue this point if you must, but you won’t change my mind — Behind every great team is a great leader.

One person (at least) who has a vision, and the courage to take action on it.

That person may not be a racer. Often, they aren’t.

But they’re passionate about the Ski to Sea.

And they’re passionate about people. Good people. And the logistics of bringing them together.

For example, meet John Barron, owner of Barron Heating, title sponsor of the overall winner of the 2011 Ski to Sea Race. (And, to be clear, overall winner of many, many other years’ races since they first tried the Ski to Sea is 1990.)

No one who’s been around the Ski to Sea for more than about a minute doesn’t know about Barron Heating and their legacy of excellence when it comes to this race.

So I wanted to talk to him, and find out where his motivation comes from to go after the top of the podium again and again.

Enjoy!

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Ski to Sea Podcast: Todd Warger, Producer of The Mountain Runners film

July 13, 2011

In 1911, a small group of hardcore men — loggers, miners, a bed-spring maker – lined up for the race that would become the inspiration for the modern day Ski to Sea.

It was called the Mount Baker Marathon, and the goal was as simple as it was challenging: Make your way from Cornwall Ave. in downtown Bellingham, to the summit of Mt. Baker, and back again. $100 in gold was offered as 1st prize.

The race ran for 3 years before being called off, never to be rekindled in that original iteration. But in those three years, the men who took part in the event put themselves through physical and environmental challenges — against each other and against the clock — that, quite frankly, would be literally laughable for their dangers by today’s standards.

Shockingly, despite falls into crevasses and calls for help going on for hours, despite train derailments, car crashes, and God knows what other misadventures befell these men, no deaths occurred. Still, sanity reigned after that 3rd year, and the gig was up.

But the story, a century later, is now being retold in the form of a documentary/docu-drama film. And its producer, Todd Warger, is the subject of today’s podcast interview.

The Mountain Runners — the film’s name — is scheduled to be released in the spring of 2012. Todd describes in the interview the depth of understanding, the resources that have been offered from countless sources and angles, and the cooperative effort from near and far that have come together to make the project a success.

(Watch the trailer here!)

It is, in my opinion, perhaps the most inspiring interview of the podcast series thus far.

Listen in, and then go to www.TheMountainRunners.com and support the completion of the project with a donation.

Enjoy!

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Ski to Sea Podcast: U.S. Olympic Skier (and Top Gun!) Holly Brooks

July 03, 2011

The Ski to Sea attracts all kinds, including United States Olympians like Holly Brooks.

Holly raced in the 2010 Olympics on the U.S. XC Ski Team.

And she’s training just has hard now — or harder — than during the lead-up to those games.

So when she showed up at the Ski to Sea this year, having just been a bridesmaid for her friend and teammate Caitlin Gregg, she was fully primed to deliver a double dose of high-octane ‘Throw-Down!’

She not only helped her FAMILY TEAM take the overall victory in that division of the race…

She skied fast enough to finish 10th OVERALL in the leg, a mere minute-thirty-eight behind the overall Top Gun.

UN-freaking-REAL!

But that speed is just one of MANY endearing qualities Holly shares with the world. Talking to her for this podcast, hearing how down-to-earth she is, and how many OTHER things in life she wants to excel at… the “Olympian” label is quickly overshadowed and one-upped by two way, WAY more powerful, meaningful words that describe her.

She’s really cool. And  really nice!

And… like most U.S. Olympians, as she’ll tell you in the interiew, her training is a full time job, leaving not very much time for — ummm — a full time job.

So my own plea to you: Support her. Whatever you can afford. Log onto her site hollyskis.blogspot.com and seek out the PayPal button on the right sidebar.

Sacrifice a latte this week and instead give a modest donation (or, sure, a PHAT one!) to Holly Brooks.

I’m going to. For every 10 downloads of this podcast I’m going to donate a buck to Holly.

It’s minor, sure. But togetherness — like being cool, and nice – is a force multiplier.

Join the effort. And in 2014 when Holly’s racing for the U.S. Team in Sochi, Russia, we can stand with pride knowing that we helped her get there!

And THAT’s freaking cool! (And nice!)

Click here to read the text transcript of this interview

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